Refund Policy

Dakota Community Centre operates various programs that have differing requirements and by extension, different refund policies.

Pass Holders

To cancel an annual or monthly pass (track, weight room, fitness & yoga), pass holders must request a cancellation at the front desk, by phone at (204)254-1010, or by email at customerservice@dakotacc.com a minimum of three days prior to the beginning of the following month. The DCC will deduct any outstanding fees and a 20% administration fee from the balance remaining prior to closing a membership account. Cancellations are effective on the last day of each month. 

Class Passes

Drop in program and class refunds are subject to an administrative fee of 20% of the balance remaining (up to a max of $25).

Sessional Programs

Refund requests received prior to the start date of a program are subject to an administrative fee of 20% of the program fee. No refunds after the start of the program.

Youth Sports (softball, baseball, soccer)

All refund requests are subject to a non-refundable $40 administration fee prior to team formation. No refunds after team formation.

Questions?

Please email Customer Service.
(204)254-1010